FREE E-book: Monthly Donor Retention Play Book
This Monthly Donor Retention Play Book contains the typical approach for Prevention and Reactivation of Lapsed Monthly Donors.
Here's what's included:
- Approach for Hard Cancels: Monthly donors who call in to cancel their monthly gifts.
- Approach for Soft Cancels: Monthly donors whose card expired or declined.
- Email for reactivation with direct link to reactivation page
- Email for reactivation asking donor to call in
- Telephone script to leave a message with donor
- Telephone script if you speak live with lapsing monthly donor
- Letter to go out to anybody with postal addresses
FREE E-book: Monthly Donor Retention Play Book
This Monthly Donor Retention Play Book contains the typical approach for Prevention and Reactivation of Lapsed Monthly Donors.
Here's what's included:
- Approach for Hard Cancels: Monthly donors who call in to cancel their monthly gifts.
- Approach for Soft Cancels: Monthly donors whose card expired or declined.
- Email for reactivation with direct link to reactivation page
- Email for reactivation asking donor to call in
- Telephone script to leave a message with donor
- Telephone script if you speak live with lapsing monthly donor
- Letter to go out to anybody with postal addresses